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Lessons in Leadership: Retention is the New Recruiting
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Andrew MorganSummit Professional Education instructor · Published Oct 27, 2024 8:00:00 PM
Quick answer
The direct and indirect costs associated with turnover can be enough to crack even the most hardened of therapy leaders. According to a recent article from the Wall Street Journal , “retention is the new recruitment”, something employers in all fields must recognize. The current course addresses the importance of hiring the right individuals to contribute to the team dynamic and to retain them through relationships, communication, and honesty.
*CE credits are not available for this course
Shortages in qualified therapists and assistants have offered challenges to employers for decades. The direct and indirect costs associated with turnover can be enough to crack even the most hardened of therapy leaders. According to a recent article from the Wall Street Journal, “retention is the new recruitment”, something employers in all fields must recognize. The current course addresses the importance of hiring the right individuals to contribute to the team dynamic and to retain them through relationships, communication, and honesty.
Benefits to Watching:
- Develop practical methods for building a successful therapy team
- Build skills for mentoring individuals to contribute to team success
Andrew Morgan, PT, DPT, MBA, COS-C is a physical therapist with over 20 years of clinical and management experience. He earned his Bachelor of Science in Education from Baylor University in 1999 and his masters and doctorate degrees in physical therapy from UT Health in San Antonio in 2002 and 2013 respectively. Andrew also holds a Master of Business Administration from UT San Antonio, earned in 2005. Andrew works as the alternate administrator and director of therapy services for a large San Antonio-based home health agency, which includes a team of over 40 in-house therapists and assistants as well as roughly 200 contract therapists. Andrew is a 2021 recipient of the Sages of Clinical Service award, the highest award given to clinicians at Optum Healthcare. Andrew holds membership in the TPTA and APTA. In February his leadership efforts were recognized by the APTA, when he earned the APTA Home Health Academy’s Excellence in Home Health Leadership award.