Accessibility Policy

Effective Date: 04/27/2026
Last Reviewed: 04/27/2026

Summit Professional Education is committed to providing accessible digital experiences for all users, including individuals with disabilities. We strive to ensure our websites and platforms are usable by everyone.

This commitment applies to:

• summit-education.com
• Our course delivery platform
• Mobile and responsive experiences

Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and are working toward WCAG 2.2 Level AA where applicable.

Accessibility Testing
To support accessibility, we:

• Use automated accessibility scanning as part of our accessibility review process
• Perform manual accessibility testing periodically
• Incorporate accessibility checks into development workflows where feasible
• Collect and review user feedback to identify and address issues

Accessibility Documentation (VPAT)
We maintain accessibility documentation, including a VPAT, and update it as appropriate.
To request a copy of our VPAT, contact: customerservice@summit-education.com

Issue Resolution
If accessibility issues are identified:

• Critical barriers are addressed within 30 days
• Other issues are addressed within 90 days

Vendor and Procurement Practices
We consider accessibility when evaluating and selecting third-party tools and vendors and prioritize solutions that support recognized accessibility standards.

Training and Awareness
Accessibility awareness is incorporated into product and development practices.

Feedback and Support
We welcome feedback on the accessibility of our services. If you encounter an accessibility barrier, please contact us:

• Email: customerservice@summit-education.com
• Phone: 800-433-9570

Accommodation Requests
We will make reasonable efforts to provide accommodations upon request. Requests are handled on a case-by-case basis, and we aim to respond within 5 business days.

Appeals and Escalation
If you are not satisfied with how your accessibility request was handled, you may request further review by contacting us at customerservice@summit-education.com. We will review and respond within a reasonable timeframe.

Continuous Improvement
Accessibility is an ongoing effort. We are committed to continuously improving the accessibility of our digital experiences and aligning with evolving standards and best practices.